SHIPPING

We have warehouses located in the US, EU, Canada, and Australia; orders placed in other regions will be delivered via international shipping.

RETURNS

Free returns within 60 days of purchase date. Once we receive the item, a refund will be initiated immediately.

WARRANTY

All purchases from Avantree.com automatically comes with a 24-month warranty.

BULK DISCOUNTS

Discount prices will automatically
be reflected in the shopping cart

For same item orders:

• 5-9receive 5%   off order total
• 10-19receive 10% off order total
• 20+receive 15% off order total

User FAQs

Categories
What’s the difference between the Aria Line M and the Aria Line?

The Aria Line M and the Aria Line are relatively similar products. The main difference lies in the cables included. The Aria Line only includes one type of cable: a retractable 3.5mm AUX coil cable. The Aria Line M has 2 cables: a boom mic cable optimized...

Do these work well with glasses?

The Pebble is usable with glasses as pictured below: The fit is slightly uncomfortable due to the thick earhooks of the Pebble. For use with glasses, we recommend the Breeze.

Can I do sports with these earbuds?

Yes, you can wear the Pebble while playing sports. They are light and comfortable, so they don’t weigh down your ears while you’re on the move, and they also feature a secure fit, so they won’t fall off when you’re on a jog or working out. Please note...

The Pebble listing doesn’t mention support for the aptX Low Latency codec. Is the ‘reduced delay’ feature really good enough for watching TV/videos

The Pebble uses a new chipset with embedded technology which achieves a noticeably reduced audio latency while still using the standard SBC codec. Normally SBC imparts a 220ms delay, however by decreasing the transmission bandwidth to increase speed, ...

Use Avantree Device with Google Meet

meet No sound, how to use with meet, how to chat using meet, meet microphone not working

What do I do if my Roadtrip device stops working or doesn't hold a charge?

CK12, BTCK-12, Roadtrip, charging, power

Is the Pillow Washable?

The pillow can be washed by hand as needed, but it's important to remove the speakers before washing. When putting the pillow back together, make sure to install the main speakers facing upwards. Washing Tips: 1. Remove the speaker before washing...

I Have Turned Down the Volume to the Lowest Level Possible, but Someone Else Can Still Hear the Sound. What Can I Do?

It is recommended to adjust the volume settings both on your device and the Slumber to achieve the lowest possible volume levels. If it’s still too loud and bothersome, you can try placing your ear directly on top of the speaker to further reduce the...

How to Clean the Hearing Aids

Cleaning the ear domes 1 Remove any earwax buildup using the included tool. Wipe clean with a tissue or soft cloth. 2 Please use the thin side of the cleaning brush to clean the ear dome of earwax and debris. *Remove the ear dome from the hearing ...

Why is There No Power When Using a PC USB Port as the Power Source?

When powering the Slumber via a PC's USB port, you may see that it displays as a U disk. To start powering the Slumber instead of displaying the U disk, simply go to your computer's file manager and eject the U disk from there. Now, the Slumber will ...

Why Does the Slumber Not Come With a Built-in Battery?

We have chosen not to make our pillow speaker battery operated for a few reasons. 1) Firstly, it would require regular battery charging and maintenance, causing inconveniences when the sound doesn't work at night. 2) Secondly, having to troubleshoot...

What’s the Best Scenario to Use New Orbit Pro?

The Orbit Pro is best for using with True Wireless (TWS) earbuds that don't have volume control BUTTONS. With the all new Orbit Pro, you can now adjust the volume of your TWS earbuds while watching TV without having to leave your seat! The included ...

Why are the Sky Ace Earbuds Blue and Red?

Curious as to why the Sky Ace earbuds are blue and red? Here are a couple reasons why. - If you drop the earbuds in the airplane cabin, the bright colors help them stand out and make them easier to find. - The color coded earbuds make it easier to ...

How To Set a Timer on the Soundbyte 860s?

Step 1: Rotate the power dial on the side clockwise to turn on the Soundbyte 860s. Step 2: Press and hold the "MENU/OK" button to enter the system settings. Use the "Previous/Next" buttons to navigate the menu and select "Shutdown Timer" on the screen...

How To Set a Timer on the Soundbyte T?

Step 1: Rotate the power dial on the side clockwise to turn on the Soundbyte T. Step 2: Press the button to enter the timer settings menu, then click "SEEK" to choose your deisred timer (30min-60min-90min); Confirm your selection by clicking the OK ...

The Different Degrees of Hearing Loss - Chart

Hearing loss differs among individuals. You can either visit an audiologist for a hearing test or take one online. The results may classify your hearing as "mild," "moderate," or "severe" based on the volume of sounds you can hear, measured in Decibels...

Will it move while I sleep and will I get tangled in the wire?

No, put the pillow speaker under your pillow or insert into your pillowcase and it will not move while you sleep. If you let the wire hang off one side of your bed, you will not got tangled, even if you toss and turn in your sleep.

Can I have audio through my TV's Speakers AND Wireless Headphones at the Same Time?

Audikast Plus, TC418P, BTTC-418P-BLK, hearing audio through my tv speaker and headphones at the same time, bypass function, soundbar, bluetooth, BTTC-418-BLK, Audikast, TC418, BTTC-417-BLK, TC417, BTHT-4189-BLK, HT4189, BTHT-4186-BLK, HT4186, BTHT-5006-BLK, HT5006, WSHT-280-BLK, HT280, WSHT-380-BLK, HT4186, BTHT-5006-BLK, HT5006, WSHT-280-BLK, HT280, WSHT-380-BLK, HT380, BTTC-318-BLK, BTTC-318-CHP, Priva, Priva IIA, Priva III, BTHT-3189-BLK, HT3189

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