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Free returns within 60 days of purchase date. Once we receive the item, a refund will be initiated immediately.

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All purchases from Avantree.com automatically comes with a 24-month warranty.

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For same item orders:

• 5-9receive 5%   off order total
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How to Factory Reset/ Clear Pairing History of DG60

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How to Factory Reset/ Clear Pairing History of DG60

Go to the full support page of the related products:


You may need to reset the DG60 if it is not working properly. Conducting a factory reset on the DG60 will clear all of its past pairing history.

Step 1: Make sure that the DG60 has been plugged in.

Step 2: Reset the DG60.

Hold the Multi-Function Button for 7 seconds until the LED lights up BLUE and WHITE simultaneously.
Note: While holding the MFB, the DG60 will go into pairing mode first and the LED will alternate between flashing BLUE & WHITE, but DO NOT LET GO until the LED turns BLUE and WHITE simultaneously.



Related knowledge:

1. Bluetooth device normally auto-reconnects to its LAST paired / connected device. You might need to make sure the previous used device are Bluetooth-off to avoid interference. 
2. It is important to Reset both Bluetooth sender and receiver. In case of cellphone / PC, you can turn off its Bluetooth function and turn it back on. 
3. If still not working, you can email us at support@avantree.com. We will help you to fix it.