SHIPPING

We have warehouses located in the US, EU, Canada, and Australia; orders placed in other regions will be delivered via international shipping.

RETURNS

Free returns within 60 days of purchase date. Once we receive the item, a refund will be initiated immediately.

WARRANTY

All purchases from Avantree.com automatically comes with a 24-month warranty.

BULK DISCOUNTS

Discount prices will automatically
be reflected in the shopping cart

For same item orders:

• 5-9receive 5%   off order total
• 10-19receive 10% off order total
• 20+receive 15% off order total

  • FAQ
  • Troubleshooting
  • Use with Bluetooth Headphones (Airpods, Beats, Bose, SONY, JBL, Jabra, ...) and troubleshooting

Use with Bluetooth Headphones (Airpods, Beats, Bose, SONY, JBL, Jabra, ...) and troubleshooting

This guide is under the category of General Information

Applies to all of our products.

Click on the product name to view this guide & find more help on the full product support page:

Categories
Use with Bluetooth Headphones (Airpods, Beats, Bose, SONY, JBL, Jabra, ...) and troubleshooting

This guide applies to all of our products > General Information Go to full support page

Avantree Bluetooth transmitter / adapters work with most Bluetooth receiving devices on the market. Please make sure the device is put into pairing mode when you try to pair / connect them. 

Note 1.Bluetooth device does NOTenters pairing mode automatically after its first pairing. You need to MANUALLY put it into pairing mode. Click your product brand below for details.

Note 2. Most Bluetooth device re-connect to its last paired device automatically when turned on. Please TURN OFF Bluetooth Funciton of all devices which previously paired with it.

Note 3. If pairing does not happen as expected, or paired and conencted, but abnormal behavior, then please try to Clear Pairing History of your Bluetooth Headphones / Speakers. This is a very helpful step. Click your product brand below for details.

Other Useful Links:

Will I still have audio delay when using Avantree transmitters?

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