How to Factory Reset the Jogger Plus

Conducting a factory reset on the headphones will clear all past pairing data and restore the default settings for the product. You may want to reset your headphones if you have trouble pairing them with your devices.

Step 1: Turn on the Headphones.
From off, press and hold the Multi-Function button until the LED lights up BLUE.

Step 2: Reset the Headphones.
Press and hold the next button for about 6 seconds until the LED flashes RED then BLUE in rapid succession, indicating that the headphones have reset. The headphones should then go into pairing mode and the LED will alternate between flashing RED & BLUE. You are now free to pair the headphones with any device!

 

Related knowledge:
1. Bluetooth device normally auto-reconnects to its LAST paired / connected device. You might need to make sure the previous used device are Bluetooth-off to avoid interference.
2. It is important to Reset both Bluetooth sender and receiver. In case of cellphone / PC, you can turn off its Bluetooth function and turn it back on.
3. If still not working, you can email us (support@avantree.com) or simply show up online in our twice daily live Zoom Clinic. We will help you to fix it.

Session 1 
Zoom Link - https://us02web.zoom.us/j/6557062216
Time: 9-10AM Easter Time || 1-2PM Greenish Mean Time || 2-3PM Frankfurt Time

Session 2
Zoom link - https://us02web.zoom.us/j/6855732479
Time: 11AM-12PM Pacific Time || 2-3PM Eastern Time || 7-8PM Greenish Mean Time || 8-9PM Frankfurt Time