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Free returns within 60 days of purchase date. Once we receive the item, a refund will be initiated immediately.

WARRANTY

All purchases from Avantree.com automatically comes with a 24-month warranty.

BULK DISCOUNTS

Discount prices will automatically
be reflected in the shopping cart

For same item orders:

• 5-9receive 5%   off order total
• 10-19receive 10% off order total
• 20+receive 15% off order total

How to Factory Reset the Cyclone

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How to Factory Reset the Cyclone

Go to the full support page of the related products: Cyclone


Conducting a factory reset on the speaker will clear all past pairing data and restore the default settings for the product. You may want to reset the Cyclone if you have trouble pairing it with your devices.

Depending on your Cyclone's lot number, you may have to reset your Cyclone differently. Please refer to the section of this guide that matches up with your Lot number. You can find this number at the bottom flap of the Cyclone; there will be a box around this number.

For lot numbers 17B1 and after (18Bx, 18Dx, etc.)

To reset the Cyclone, please first power it on. Then press the power button and the multifunctional button once simultaneously for only 1 second. The LED will turn off and all past pairing history will be cleared from the Cyclone. To use the speaker again, simply power the Cyclone on.

For lot numbers prior to 17B1 (16**)

To reset the Cyclone, simply plug the charging cord into the charging port located at the botton of the Cyclone. When you unplug the Cyclone and power it back on, it will be restored to its default settings.

Related knowledge:
1. Bluetooth device normally auto-reconnects to its LAST paired / connected device. You might need to make sure the previous used device are Bluetooth-off to avoid interference.
2. It is important to Reset both Bluetooth sender and receiver. In case of cellphone / PC, you can turn off its Bluetooth function and turn it back on.
3. If still not working, you can email us (support@avantree.com)

Go to full product support page of [Cyclone]