SHIPPING

We have warehouses located in the US, EU, Canada, and Australia; orders placed in other regions will be delivered via international shipping.

RETURNS

Free returns within 60 days of purchase date. Once we receive the item, a refund will be initiated immediately.

WARRANTY

All purchases from Avantree.com automatically comes with a 24-month warranty.

BULK DISCOUNTS

Discount prices will automatically
be reflected in the shopping cart

For same item orders:

• 5-9receive 5%   off order total
• 10-19receive 10% off order total
• 20+receive 15% off order total

How to factory reset / clear pairing history of Reverb?

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How to factory reset / clear pairing history of Reverb?

Go to the full support page of the related products: Reverb


Reset if the earbuds cannot connect properly with your device.

1. Place the earbuds into the charging case and keep case lid open.

2. Press & hold "PAIR" button on the case for 10 seconds until the LED indicators on earbuds turn White for about 2 seconds.

3. Now the reset is done. Wait for the earbuds to start flashing BLUE again.

4. Clear the pairing history of the source device - Cellphone, Tablet, PC, Bluetooth Transmitter.

 

Related knowledge:
1. Bluetooth device normally auto-reconnects to its LAST paired / connected device. You might need to make sure the previous used device are Bluetooth-off to avoid interference.
2. It is important to Reset both Bluetooth sender and receiver. In case of cellphone / PC, you can turn off its Bluetooth function and turn it back on.
3. If still not working, you can email us (support@avantree.com) . We will help you to fix it.

Go to full product support page of [Reverb]