SHIPPING

We have warehouses located in the US, EU, Canada, and Australia; orders placed in other regions will be delivered via international shipping.

RETURNS

Free returns within 60 days of purchase date. Once we receive the item, a refund will be initiated immediately.

WARRANTY

All purchases from Avantree.com automatically comes with a 24-month warranty.

BULK DISCOUNTS

Discount prices will automatically
be reflected in the shopping cart

For same item orders:

• 5-9receive 5%   off order total
• 10-19receive 10% off order total
• 20+receive 15% off order total

How to Factory Reset the Audition Series

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How to Factory Reset the Audition Series

This guide applies to all of our products > General Information Go to full support page


Conducting a factory reset on the Avantree Audition Series headphones will clear all past pairing data and restore the default settings for the product. You may want to reset your headphones if you have trouble pairing them with your devices.

Step 1: Turn on the Headphones.
From off, press and hold the Multi-Function Button (MFB) until the LED lights up BLUE.



Step 2: Reset the Headphones.
Press and hold the volume + and - buttons simultaneously for about 5 to 7 seconds until the LED quickly flashes PINK twice, indicating that the Avantree Audition headphones have reset. The headphones should then go into pairing mode and the LED will alternate between flashing RED & BLUE. You are now free to pair the headphones with any device!



Related knowledge:
1. Bluetooth device normally auto-reconnects to its LAST paired / connected device. You might need to make sure the previous used device are Bluetooth-off to avoid interference.
2. It is important to Reset both Bluetooth sender and receiver. In case of cellphone / PC, you can turn off its Bluetooth function and turn it back on.
3. If still not working, you can email us (support@avantree.com). We will help you to fix it.