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All purchases from Avantree.com automatically comes with a 24-month warranty.

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For same item orders:

• 5-9receive 5%   off order total
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Nobody can hear me. Why isn’t the microphone picking up any sound?

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Nobody can hear me. Why isn’t the microphone picking up any sound?

This guide applies to multiple products

Go to the full support page of the related products: Aria 8090T, Alto Clair 2


The microphone doesn't picking up any sound, no body can hear you? Please try following troubleshooting tips:
 
① Check the boom mic - unplug it & plug it in again. Ensure it is firmly seated in the audio jack. Try toggling the mute / unmutes witch to make sure it’s not muted by accident.
② Check the Input settings on your Computer and the Settings Menu of your VoIP app. Make sure you select “Avantree Device” as the input source.
 
If none of the above solutions work, please feel free to contact support@avantree.com for troubleshooting. We will get back to you within 1 working day.
Go to full product support page of [Aria 8090T, Alto Clair 2]