SHIPPING

We have warehouses located in the US, EU, Canada, and Australia; orders placed in other regions will be delivered via international shipping.

RETURNS

Free returns within 60 days of purchase date. Once we receive the item, a refund will be initiated immediately.

WARRANTY

All purchases from Avantree.com automatically comes with a 24-month warranty.

BULK DISCOUNTS

Discount prices will automatically
be reflected in the shopping cart

For same item orders:

• 5-9receive 5%   off order total
• 10-19receive 10% off order total
• 20+receive 15% off order total

My Avantree Quartet Headphones won’t charge. Why?

This guide applied to multiple products.

Click on the product name to view this guide & find more help on the full product support page:

Categories
My Avantree Quartet Headphones won’t charge. Why?

This guide applies to multiple products

Go to the full support page of the related products: Quartet, Quartet-Extra

If your headphones are not charging, please try using different USB cables or different USB charging blocks to charge the headphones. Also, try using different wall outlets in your house to see if that fixes the problem.

If your headphones still won't charge, it is possible that they are damaged. If your product is under warranty, contact us and we will replace it free of charge.

Just a warm reminder, please do NOT touch ⑥ AUX Input Port when you charge the headphones with a USB cable. The human body has static. If you touch the metal of the AUX port with your bare hands while charging, that might damage the headphones.

 

Go to full product support page of [Quartet, Quartet-Extra]
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