SHIPPING

We have warehouses located in the US, EU, Canada, and Australia; orders placed in other regions will be delivered via international shipping.

RETURNS

Free returns within 60 days of purchase date. Once we receive the item, a refund will be initiated immediately.

WARRANTY

All purchases from Avantree.com automatically comes with a 24-month warranty.

BULK DISCOUNTS

Discount prices will automatically
be reflected in the shopping cart

For same item orders:

• 5-9receive 5%   off order total
• 10-19receive 10% off order total
• 20+receive 15% off order total

Bluetooth Icon is Gray

Click on the product name to view this guide & find more help on the full product support page:

Categories
Bluetooth Icon is Gray

Go to the full support page of the related products:

Bluetooth Icon is GRAY On Native Win10 Computer

This indicates that you might have a driver conflict issue to solve. Please search "Add or remove program" from the  icon on task bar and open it. You can refer to image below.

Typical conflicting drivers are:

  • CSR Harmony Wireless Software Stack
  • Widcomm Bluetooth Software
  • BlueSoleil driver
  • Search for the word 'Blue' or 'Wire' and if you see any suspicious software, send a screenshot of the search result to support@avantree.com

You must uninstall other third party drivers for the DG40sa to work  properly with your native driver. 

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