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Free returns within 60 days of purchase date. Once we receive the item, a refund will be initiated immediately.

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All purchases from Avantree.com automatically comes with a 24-month warranty.

BULK DISCOUNTS

Discount prices will automatically
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For same item orders:

• 5-9receive 5%   off order total
• 10-19receive 10% off order total
• 20+receive 15% off order total

AMAZON Echo (Alexa) Speakers

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AMAZON Echo (Alexa) Speakers

This guide applies to all of our products > General Information Go to full support page


Before pairing, please note that Amazon Alexa products currently do NOT support aptX-Low Latency codec, hence there will be lip-sync delays when used to watch TV/Video. You may utilize an aptX-LL Bluetooth receiver to eliminate this issue.

Recommended Products: Avantree Clipper Pro, Avantree AS70, Avantree Roxa Plus.


Step 1: Get your Amazon Alexa Device into Bluetooth Pairing Mode.

There are TWO ways to do this.

  • Via Voice Control: Simple say to your Amazon Alexa Device "Alexa, Bluetooth Pairing Mode."
  • Via your Amazon Alexa App: In the app, go to Menu -> Settings -> The Alexa device you'd like to use -> Bluetooth -> Pairing Mode.


Step 2: Put your Avantree Bluetooth transmitter into Pairing Mode as well.

Please refer to its user guide if you're not sure how. With both devices in pairing mode, keep them close to each other and give them a few seconds. Please check their respective LED indicators to make sure that they've connected.

If no luck to get them paired, please Factory Reset/Clear Paring History on both devices and try again. 

Step 1: Factory Reset/Clear Pairing History of AMAZON Echo (Alexa) Speakers:

You can reset your Echo device using the Alexa app on your iOS or Android smartphone.

1. Go to Devices.

2. Tap the Echo & Alexa icon at the top.

3.  Choose the speaker you want to factory reset.

4. Scroll down to Factory Reset and tap it.

5. Confirm you want to reset.

Step 2: Factory Reset/Clear Pairing History of Avantree Bluetooth Transmitter:

Please refer to its user guide if you're not sure how.Once this is done, the Oasis Plus will re-enter pairing mode.

Please contact us at support@avantree.com if you have any question.