Firmware upgrade for clearer conversation - Aria Pro 2.
For Lot No. T22J1 and before (not included Model No. BTHS-AS90P-ENC-M), you may refer to this FAQ.
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Have you ever had others on the call complain about the sound quality of your microphone? Here are some troubleshooting steps you can try to fix the issue.
1: Please use one meeting app, only one at a time.
Make sure that you close all other similar apps on your device that might be using your microphone, like FaceTime, Zoom, Teams, Discord, etc. Make sure that they are completely CLOSED.
2. Make sure you've set the input and output device correctly in your settings. How to use Avantree device with Discord, Zoom, Microsoft Teams...
3. Perform the firmware upgrade here:
- If you think the current sidetone volume is adequate, please refer to Latest Firmware Update for Aria Pro 2 (AS90P-ENC) - Low Sidetone Volume Version;
- If you think the current sidetone volume is not loud enough, please refer to Latest Firmware Update for Aria Pro 2 (AS90P-ENC) - High Sidetone Volume Version.
If the problem still can not be solved, please feel free to contact our support team at support@avantree.com.
