SHIPPING

We have warehouses located in the US, EU, Canada, and Australia; orders placed in other regions will be delivered via international shipping.

RETURNS

Free returns within 60 days of purchase date. Once we receive the item, a refund will be initiated immediately.

WARRANTY

All purchases from Avantree.com automatically comes with a 24-month warranty.

BULK DISCOUNTS

Discount prices will automatically
be reflected in the shopping cart

For same item orders:

• 5-9receive 5%   off order total
• 10-19receive 10% off order total
• 20+receive 15% off order total

How to Charge the Headphones (Receiver)

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How to Charge the Headphones (Receiver)

Go to the full support page of the related products: HT380


When the headphone (neck-loop receiver)'s battery is low, you'll start hearing "beeps" through them. Please charge the headphones when it happens.

There are 2 ways to charge the headphones (receiver.)

  1. Charging via the Transmitter Dock.
    • Plug the receiver back into the transmitter dock. The (1) battery indicator will turn RED while charging. Once the charging is done, it'll turn GREEN.
  2. Swapping in the Spare Battery.
    • The HT380 set comes with an extra battery. Simply swap in that extra battery, and insert the drained battery into the battery charging dock to charge.
    • The (2) battery indicator on the front side of the transmitter dock will turn RED when the battery is charging and turn GREEN when the charging is complete.


If you have any question, please email us at support@avantree.com.

Go to full product support page of [HT380]