SHIPPING

We have warehouses located in the US, EU, Canada, and Australia; orders placed in other regions will be delivered via international shipping.

RETURNS

Free returns within 60 days of purchase date. Once we receive the item, a refund will be initiated immediately.

WARRANTY

All purchases from Avantree.com automatically comes with a 24-month warranty.

BULK DISCOUNTS

Discount prices will automatically
be reflected in the shopping cart

For same item orders:

• 5-9receive 5%   off order total
• 10-19receive 10% off order total
• 20+receive 15% off order total

PANASONIC

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PANASONIC

This guide applies to all of our products > General Information Go to full support page


Step 1: Make sure Avantree transmitter are well connected with your Bluetooth devices such as headphones/speakers.

On Transmitter / Headphone set, on the screen of transmitter, you should see " TX / OPT / FS(LL or other codec) / A" (means they are well connected.)

Step 2: Connect the Avantree transmitter to the TV via the optical cord provided.

Most of Panasonic's TV model come with Optical Digital Audio Out port(s) in the back. The optical port is square-shaped with a flap over the port. If you are unable to locate the optical port, you may alternatively use the RED and WHITE RCA ports or the AUX (3.5mm) port to connect the transmitter to the TV.

Step 3: Turn TV speakers OFF (so TV will send audio signal to its digital out port)

  • Press the "Menu" button on the supplied TV remote.

  • Select "Audio" > "Advanced audio"

  • Select "TV Speakers"  > "OFF"

Step 4: Set HDMI / TV audio in PCM instead of Bitstream or Auto (because Bluetooth cannot handle Dolby or DTS)

  • Select "Player Setttings" > "HDMI" > "Dolby Vision Setting" > "OFF".

Step 5: Finally, you need to turn off the transmitter, wait for 5 sec, and turn it back on AFTER all settings done. (a reset after codec change. No need to do this next time.)

 

Still doesn't work?

IF you've updated your TV audio settings as above and you've already paired your headphones to the transmitter YET there's still no sound coming out of your headphones, please give Panasonic Technical Support a call at:

Tel: 1800-103-1333 / 1800-108-1333

Support:https://www.panasonic.com/in/support/contact-us.html