SHIPPING

We have warehouses located in the US, EU, Canada, and Australia; orders placed in other regions will be delivered via international shipping.

RETURNS

Free returns within 60 days of purchase date. Once we receive the item, a refund will be initiated immediately.

WARRANTY

All purchases from Avantree.com automatically comes with a 24-month warranty.

BULK DISCOUNTS

Discount prices will automatically
be reflected in the shopping cart

For same item orders:

• 5-9receive 5%   off order total
• 10-19receive 10% off order total
• 20+receive 15% off order total

Can't pair the Airpods(Pro) with Relay

Categories
Can't pair the Airpods(Pro) with Relay

This guide applies to multiple products

Go to the full support page of the related products: Relay, Relay - White


1. Please turn off the bluetooth on your iPhone.

2. Make sure get both the Relay and the Airpods into pairing mode.

Slide the Relay's  on_off.pngswitch to the "ON" position. For first time use, the Relay will enter PAIRING mode automatically. For subsequent use, put your Relay into PAIRING mode by pressing & holding the MFB until the LED flashes RED & BLUE alternately.

How to get the Airpods(Pro) into pairing mode?

3. Keep them within distance for fews seconds, they should pair with each other.

If still can't get them pair, please try to factory reset both the Relay and the Airpods(Pro) and then try to pair again.

How to Factory Reset/Clear Pairing History of the Relay
How to reset your AirPods and AirPods Pro

Go to full product support page of [Relay, Relay - White]