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We have warehouses located in the US, EU, Canada, and Australia; orders placed in other regions will be delivered via international shipping.

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Free returns within 60 days of purchase date. Once we receive the item, a refund will be initiated immediately.

WARRANTY

All purchases from Avantree.com automatically comes with a 24-month warranty.

BULK DISCOUNTS

Discount prices will automatically
be reflected in the shopping cart

For same item orders:

• 5-9receive 5%   off order total
• 10-19receive 10% off order total
• 20+receive 15% off order total

Bad Sound Quality During Chats

This guide is under the category of General Information

Applies to all of our products.

Click on the product name to view this guide & find more help on the full product support page:

Categories
Bad Sound Quality During Chats

This guide applies to all of our products > General Information Go to full support page

This applies to Leaf (DG50), C51, DG60, DG80 and C81

Using your own headphone/headset with an Avantree USB adapter but unhappy with the Voice-Chat sound quality. That is because the headphone doesn't support Faststream codec.

FastStream is a type of Bluetooth codec, all the Avantree USB adapters mentioned above supports FastStream. When you connect a headphone/headset that supports FastStream to the adapter, you'll be able to get 16-bit Stereo Quality voice chats - much better than the Mono quality you've been getting through your own headphones.

FastStream Headphones we recommend: Aria, AH6B, Aria Pro, NB16.

Or if you use Avantree C81 on PS4/PS5, you could use the 3.5mm mic which is coming with C81 to get the stereo sound quality while talking- How to use the 3.5mm microphone？

Please feel free to contact us at support@avantree.com if you're still not sure.

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