SHIPPING

We have warehouses located in the US, EU, Canada, and Australia; orders placed in other regions will be delivered via international shipping.

RETURNS

Free returns within 60 days of purchase date. Once we receive the item, a refund will be initiated immediately.

WARRANTY

All purchases from Avantree.com automatically comes with a 24-month warranty.

BULK DISCOUNTS

Discount prices will automatically
be reflected in the shopping cart

For same item orders:

• 5-9receive 5%   off order total
• 10-19receive 10% off order total
• 20+receive 15% off order total

Use Avantree Device with Zoom

This guide applied to multiple products.

Click on the product name to view this guide & find more help on the full product support page:

Categories
Use Avantree Device with Zoom

This guide applies to multiple products

Go to the full support page of the related products: Alto Clair 2, Eon

Step 1: 

Scenario 1.1 - Use with included dongle. Plug the dongle into the PC, and power on the headphones.
They should pair automatically and the LED on the dongle should be solid blue.

Scenario 1.2 - Connect to built-in Bluetooth of the PC.
Check if the headphone is connected via both voice and music. Go into your Bluetooth menu and see if it shows connected both "voice" and "music", if you can not see "voice", you might not be able to use the microphone, please delete the paired history on your computer, reset the headphone and try to pair them again.


Step 2: Check your SOUND SETTINGS Menu.
And make sure that the Bluetooth headset has been selected.

Step 3: Go into Zoom's USER SETTINGS Menu.


Step 4: Go to VOICE & VIDEO.
And set the Bluetooth headset as Default Input/Output Device.

Now you should be good to go. Please contact support@avantree.com if you still can't get it to work.

Go to full product support page of [Alto Clair 2, Eon]
Was this answer helpful?
Views
Facebook Twitter Reddit Tumblr
TOP