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Bad Sound Quality During Chats

Categories
Bad Sound Quality During Chats

This guide applies to multiple products

Go to the full support page of the related products: Ace 130, Aria 90B, Alto Clair 2, Ace M10 / 130T, Eon


Are you listening to music and chatting at the same time? Are you playing games with your friends and talking on Discord at the same time? If you're using the headphones in this way, the sound quality will be bad because your headphones do not support the FastStream codec.

FastStream is a type of Bluetooth codec. When you connect a headphone/headset that supports FastStream to an adapter that also supports FastStream, you'll be able to get 16-bit Stereo Quality voice chats - much better than the Mono quality you've been getting through your own headphones. Not only that, but you won't experience a drop in sound quality when gaming and chatting at the same time.

* Important Note*

To take advantage of the better performance of the FastStream codec, the other Bluetooth device must support the same codec. If the other device only supports aptX or SBC, these codecs will be used instead of FastStream.

Some of our products like the 90P-ENC, 90B, 130T and 1060 do not support this, as either the headphones or the dongle do not support FastStream. So we recommend the AS90+DG80 to customers who want to listen to music or play games while chatting at the same time. This set of products is perfect for in-game chatting and VOIP calls on PC.

FastStream Headphones we recommend: AS90AH6BAria ProNB16.

FastStream Dongles we recommend: DG80, Leaf (DG50)DG60, and C81.

If you're using the Avantree C81 on PS4/PS5, you could use the included 3.5mm mic to get stereo sound quality while talking - How to use the 3.5mm microphone?

Go to full product support page of [Ace 130, Aria 90B, Alto Clair 2, Ace M10 / 130T, Eon]