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Firmware Update for Dongle (DG10)

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Firmware Update for Dongle (DG10)

Go to the full support page of the related products: Alto Clair 2


 

Firmware Version: v1.0
Release Date: 15th Nov, 2022
For Products: DG10 Only
May cause Permanent firmware damage if used on other products
Applicable LOT Number: ALL(How do I find the lot number?)
Changelog:

1. When the headphones are connected to the dongle and the phone simultaneously, the switching time from dongle to phone would be reduced from 7 seconds to 3 seconds.

Disclaimer: Please contact Avantree Support BEFORE upgrading. If you upgrade your product without prior consultation with Avantree technical support and it breaks due to DFU misoperation, it's not covered under warranty.

Download the DFU file by clicking the link below the table, and preferably save it to the desktop. Or, right-click the link, then select 'open in new tab' if you can't download it by clicking directly.
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Then download this tool: Media Product Tool.

1. Unzip the file, and follow the instructions to finish setup. You may be asked to restart your computer here. Please do so.

2. After installation, open the tool. If you can't find it, it's called "MultiMedia Product Tool". A window will pop out, find and select the DFU file that you downloaded before.

2. Plug in the DG10 dongle, then click Replace on the computer.

3. Check the 3 boxes in the screenshot below, then click on the down arrow. The DG10 will start flashing.

 

4. DFU complete.

After you click the “Close” button, the Firmware Update procedure is done! To pair the dongle with the headphones, please refer to I get a replacement for the dongle, how can I connect it to the headphones?


If you have any questions about the product or the above procedure, please feel free to contact support@avantree.com  

Go to full product support page of [Alto Clair 2]