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Optional Patch for Oasis B (BTTC-500-D) - Get rid of "Crackling Noise" on aptX Low Latency Headphones

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Optional Patch for Oasis B (BTTC-500-D) - Get rid of "Crackling Noise" on aptX Low Latency Headphones

This guide applies to multiple products

Go to the full support page of the related products: Oasis B, Sennheiser


Firmware Version:

Oasis B (TC500-D) FS priority

Release Date:

July 5th, 2021

For Products:

Oasis B(TC500-D)

Applicable LOT Number:

ALL

Changelog:

FIXED Crakling Noise issue when used with aptX Low Latency Headphones.

Disclaimer:Please contact Avantree Support BEFORE upgrading. Be aware that if you upgrade without prior consultation with Avantree technical support and the product dead due to DFU misoperation, the warranty is not covered.

Step 1: Device Firmware Upgrade (DFU) File

Please download the upgrade firmware file to your computer noting the save path. Please note you can not open this file directly, just to save and choose when you upgrade.

File: TC500-D FS priority


Step 2: Enter Oaisis Plus into DFU Mode

Connect Avantree Oasis B to PC via a Micro USB sync & charge cable. (The usb cable coming with Oasis B is just for charging). 

Slide the Power/Mode Switch to "Bluetooth" to power on, Press both  and volume "+" for 10S until all LED indicators are off. 

 

Step 3: Download & Install CSR Bluesuite to Perform DFU

For Windows PC - Please follow the steps in Step-by-Step Bluetooth Device Firmware Update (DFU) Guide with Windows PC

For Mac Computer -  Please follow the steps in Step-by-Step Device Firmware Update (DFU) Guide for macOS

 

Please feel free to contact support@avantree.com with any further questions about this product or the above DFU procedure.

 

Go to full product support page of [Oasis B, Sennheiser]