SHIPPING

We have warehouses located in the US, EU, Canada, and Australia; orders placed in other regions will be delivered via international shipping.

RETURNS

Free returns within 60 days of purchase date. Once we receive the item, a refund will be initiated immediately.

WARRANTY

All purchases from Avantree.com automatically comes with a 24-month warranty.

BULK DISCOUNTS

Discount prices will automatically
be reflected in the shopping cart

For same item orders:

• 5-9receive 5%   off order total
• 10-19receive 10% off order total
• 20+receive 15% off order total

How to Factory Reset the Torpedo Plus

Categories
How to Factory Reset the Torpedo Plus

Go to the full support page of the related products:


Conducting a factory reset on the speaker will clear all past pairing data and restore the default settings for the product. You may want to reset the Torpedo Plus if you have trouble pairing it with your devices.

Step 1: Get the Torpedo Plus into pairing mode
First, flip the power switch to "ON" to turn on the speaker. Then, press and hold the "SOUND MODE" button for 2 seconds until the LED indicator flashes RED & BLUE. If you have voice prompt on, you will hear "pairing".

Step 2: Reset the the Torpedo Plus.
While the speaker is in pairing mode (LED flashes RED and BLUE) press and hold the "+" and "-" buttons for 3 seconds, until the LED lights up PINK. After a couple seconds, the Torpedo Plus will re-enter pairing mode and flash RED and BLUE. You are now free to pair the Torpedo Plus to any device!

CAUTION:

Please do not turn off the Torpedo Plus while the LED is solid PINK. If this happens, the Torpedo Plus will not be able to pair with your devices. To fix this, repeat the steps from step 1 to reset the Torpedo Plus.