HT280 Short Range / Static Noise / Audio Cuts

If you're experiencing Short Range, Static Noise, or Audio Cuts, please try the methods below and see if the issue can be fixed.

Method 1: Reboot BOTH devices.

Method 2: Re-Pair the Headphones to the Transmitter Tower.

• Turn off both the headphones and the transmitter tower.
• Press & hold the power button on the headphones until the LED indicator starts to rapidly flash GREEN.
  
• Turn the transmitter tower back on. Once connected, the LED indicator on the headphones should turn SOLID GREEN.
  
  

Method 3: Clear away any potential Wireless Interference Devices.

Other wireless devices in the vicinity of the HT280 may negatively affect the range. This "source of interference" can be a WiFi router, a TV box, or even a Bluetooth device.

To solve this issue, simply move either the HT280 or the source of interference away; that ought to clear the problem.

Method 4: Avoid Physical Objects.

Walls, solid materials, or even human bodies can all become "obstacles" that negatively affect the device's range.

Try clearing the space between your headphones and your transmitter tower, and see if that helps.

If these still can't fix your issue, please contact us at support@avantree.com, we'll do our best to help.