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Free returns within 60 days of purchase date. Once we receive the item, a refund will be initiated immediately.

WARRANTY

All purchases from Avantree.com automatically comes with a 24-month warranty.

BULK DISCOUNTS

Discount prices will automatically
be reflected in the shopping cart

For same item orders:

• 5-9receive 5%   off order total
• 10-19receive 10% off order total
• 20+receive 15% off order total

RED Headphones Failed to Reconnect

Categories
RED Headphones Failed to Reconnect

Go to the full support page of the related products: HT41899


If the RED headphone failed to reconnect to the transmitter, please try to turn OFF all devices and follow Part 2. Connect / Reconnect Black / Red headphones to Transmitter Step by Step. You should be able to fix the issue without going through the pairing process again. 

If Part 2 does not help at all, you may try to pair it again with the transmitter. 

Step 1. Turn OFF TV & Close-by Wifi devices to avoid Interferences. Turn OFF the transmitter and two headphones.

Step 2. Turn on Transmitter and BLACK headphones. Wait for them to Reconnect. 

Step 3. Get the RED headphone into PAIRING MODE
With the headphone turned off, PRESS & HOLD the silver button until the LED flashes RED & BLUE. You’ll hear a voice prompt saying “Pairing.”



Step 4. Get the transmitter into PAIRING MODE.

Press and HOLD button until close to starts flashing RED & BLUE.

Keep them close and give them a few seconds. Once connected, the close to will turn SOLID BLUE.

Now both BLACK and RED headphones should be well-connected with the transmitter. 

For your Next Use…

Go to full product support page of [HT41899]