SHIPPING

We have warehouses located in the US, EU, Canada, and Australia; orders placed in other regions will be delivered via international shipping.

RETURNS

Free returns within 60 days of purchase date. Once we receive the item, a refund will be initiated immediately.

WARRANTY

All purchases from Avantree.com automatically comes with a 24-month warranty.

BULK DISCOUNTS

Discount prices will automatically
be reflected in the shopping cart

For same item orders:

• 5-9receive 5%   off order total
• 10-19receive 10% off order total
• 20+receive 15% off order total

Ensemble - Power & Charging Related

Categories
Ensemble - Power & Charging Related

Go to the full support page of the related products: Ensemble


Bluetooth Transmitter Base

    • NO build in battery
    • Use the provided Type C USB charging cable to power up
    • Suggested power source specification: 5V 500mA - 2A
    • Suggested power connection: TV USB port OR wall plug within this spec range(Contact us at support@avantree.com for a free wall-plug adapter if you need one.)
    • Power On / Off
      • Power On – Switch On
      • Power Off – Switch Off

Wireless Headphone

    • Charging methods
      • Insert the provided Type C charging cable
      • Place on charging stand
        • Step 1. Hold BOTH sides of the headphones when placed into the charging dock.
        • Step 2. Headphones should be placed angled back slightly and NOT vertically to charge. (NOTE:  If the headphones are not placed correctly, there might be a Green light on the base, no matter if the charging base is on/off, but it doesn't means that the headphone is charging.)

               

    • Battery – 550mAh build-in rechargeable Lithium polymer battery
    • Fully charge time – 3.5H
    • Used time after fully charged – 35H (NOTE:It is tested in 60% volume level)
    • Used time for 15min charge – 2H
    • Indicators
      • Charging - LED on the transmitter dock turns RED
      • Fully charged - LED on transmitter dock turns solid GREEN
      • Charging - LED on the headphone turns RED 
      • Fully charged - LED on headphone turns OFF.
    • Power On / Off
      • Power On - right side toggle switch to "ON" position.
      • Power Off - right side toggle switch to "OFF" position.

Note 1: You can place the headphones on the charging dock when it's in "ON" position so that you can easily pick up the headphones for your next time use without turning it on again.

Note 2: Starting from Batch number T23D1(23F1 for single AS50 headphones), the charging port on Ensemble has been changed to a Type C port. The type C transmitter can't charge the AS50 headphones with a micro USB port, yet the transmitter with a micro USB port can still charge the AS50 headphones with a type C port. 

Indicators on the TRANSMITTER

Status LED's Indication
Power on LED light up BLUE and start flashing 
Bluetooth Pairing Mode LED flashing RED BLUE
Connected LED turn solid BLUE
Charging LED lights up RED(From T20H1)
Charging complete LED turn solid GREEN


Indicators on the HEADPHONE

Status LED's Indication Voice Prompt
Power ON LED lights up BLUE and start flashing RED BLUE "Welcome to Avantree"
Power OFF RED light shows for 2 secs and dims out "Goodbye"
Bluetooth Pairing mode Flashing RED BLUE "Pairing"
Connected with Transmitter SOLID BLUE "Connected"
Low Battery Flashes RED "Low Battery"
Charging SOLID RED (automatically dims out when complete) N/A
Maximum volume N/A
"du"
Minimum volume  N/A
"du"

 

Go to full product support page of [Ensemble]