SHIPPING

We have warehouses located in the US, EU, Canada, and Australia; orders placed in other regions will be delivered via international shipping.

RETURNS

Free returns within 60 days of purchase date. Once we receive the item, a refund will be initiated immediately.

WARRANTY

All purchases from Avantree.com automatically comes with a 24-month warranty.

BULK DISCOUNTS

Discount prices will automatically
be reflected in the shopping cart

For same item orders:

• 5-9receive 5%   off order total
• 10-19receive 10% off order total
• 20+receive 15% off order total

Quartet Short Range / Static Noise / Audio Cuts

This guide applied to multiple products.

Click on the product name to view this guide & find more help on the full product support page:

Categories
Quartet Short Range / Static Noise / Audio Cuts

This guide applies to multiple products

Go to the full support page of the related products: Quartet, Quartet-Extra

If you're experiencing Short Range, Static Noise, or Audio Cuts, please try the methods below and see if the issue can be fixed:

Method 1: Reboot and Re-Pair BOTH the Headphones and Transmitter.
Method 2: Clear away any potential Wireless Interference Devices.
Other wireless devices in the vicinity of the Quartet may negatively affect the range. This "source of interference" can be a WiFi router, a TV box, or even a Bluetooth device. To solve this issue, simply move either the Quartet or the source of interference away; that ought to clear the problem.
Method 3: Avoid Physical Objects.
Walls, solid materials, or even human bodies can all become "obstacles" that negatively affect the device's range.
Try clearing the space between your headphones and your transmitter tower, and see if that helps.

If these still can't fix your issue, please contact us at support@avantree.com, we'll do our best to help.

Go to full product support page of [Quartet, Quartet-Extra]
Was this answer helpful?
Views
Facebook Twitter Reddit Tumblr
TOP