How to Factory Reset / Clear Pairing History of the TWS115

Conducting a factory reset on the TWS115 will clear all past pairing data and restore the default settings for the product. You may want to reset your TWS115 if you have trouble pairing them with your devices or having issues with one side sound.

Step 1. Put both earbuds back into the charging case. Make sure the earbuds are powered o­ and charging.

Step 2. Press and hold the Multi-function Button on both earbuds for about 15s, until the LEDs turn WHITE for about 2s. (You can also operate one by one.)

Step 3. Both earbuds are now reset to their factory settings.

Note: In order to pair again with your phone, please delete "Avantree TWS115" on your phone's Bluetooth menu and refer to “First use” section.

Related knowledge:
1. Bluetooth device normally auto-reconnects to its LAST paired / connected device. You might need to make sure the previous used device are Bluetooth-off to avoid interference.
2. It is important to Reset both Bluetooth sender and receiver. In case of cellphone / PC, you can turn off its Bluetooth function and turn it back on.
3. If still not working, you can email us (support@avantree.com)