HAX03 No Sound / Not Working / Static Noise
There are three methods:
Step 1: Switch the EDID Button.
Switch the EDID audio switch. Change it between 2CH, 5CH or ADV.
Step 2: Turn Off Dolby Digital Plus.
Because TOSLINK (SPDIF) does not support Dolby Digital Plus, you need to turn off Dolby Digital Plus function of the input devices. Then the sound can go through the extractor.
1) Amazon Fire TV or Amazon Fire TV Stick
Settings - Display Sound - Audio - Dolby Digital Output - Dolby Digital Plus off
2) Apple TV
Settings – Audio Video - Dolby Digital - OFF
Note: If you use the HDMI to DVI or HDMI to VGA cable for the video, you may experience no audio out. In this case, please use HDMI to HDMI cable for the video.