SHIPPING

We have warehouses located in the US, EU, Canada, and Australia; orders placed in other regions will be delivered via international shipping.

RETURNS

Free returns within 60 days of purchase date. Once we receive the item, a refund will be initiated immediately.

WARRANTY

All purchases from Avantree.com automatically comes with a 24-month warranty.

BULK DISCOUNTS

Discount prices will automatically
be reflected in the shopping cart

For same item orders:

• 5-9receive 5%   off order total
• 10-19receive 10% off order total
• 20+receive 15% off order total

How to PAIR, CONNECT and LOCK the earphones with the transmitter in Candid?

Categories
How to PAIR, CONNECT and LOCK the earphones with the transmitter in Candid?

Go to the full support page of the related products: Candid / HT4116


The earbuds and the transmitter in the Candid set are “factory locked.” This means that they should automatically connect with each other right out of the box (with both devices turned on, of course.)

If they fail to connect, please try to click the (1) button once. If they still don’t reconnect, please follow the steps below to RECONNECT and LOCK them again.

1.      1. Get the Avantree Audikast Plus transmitter into Pairing Mode

First, connect the Audikast Plus to a power source and turn it on. Then, press & hold the (1) button until you see the Bluetooth indicator flashing RED & BLUE.

2.      2. Get the earbuds into Pairing Mode.

Remove both earbuds from the charging dock and wait for about 20 seconds until you see the indicator flashing RED & BLUE indicating pairing mode.

3.      3. Wait for them to Connect.

Once connected, he Bluetooth icon on the transmitter close to (1) will turn solid BLUE, and you will hear “Connected” from the earbuds.

4.      4. Lock them up again

Press & hold the (1) button on the transmitter for about 10 seconds until the (1) indicator turns PINK for a couple seconds. Now, the transmitter and the earbuds are LOCKED and will always pair with each other once turned on.

Go to full product support page of [Candid / HT4116]