SHIPPING

We have warehouses located in the US, EU, Canada, and Australia; orders placed in other regions will be delivered via international shipping.

RETURNS

Free returns within 60 days of purchase date. Once we receive the item, a refund will be initiated immediately.

WARRANTY

All purchases from Avantree.com automatically comes with a 24-month warranty.

BULK DISCOUNTS

Discount prices will automatically
be reflected in the shopping cart

For same item orders:

• 5-9receive 5%   off order total
• 10-19receive 10% off order total
• 20+receive 15% off order total

DG45 - Not Working

Categories
DG45 - Not Working

Go to the full support page of the related products: DG45


If your DG45 does not work for you, pls try the following

  1. Driver installed, still cannot find any Bluetooth device -
    1. Company Computer - Pls talk to your IT dept first.
    2. Self-Installed PC - We can NOT support Self- installed PC. 
    1. Driving installation Issue - Check Notes in Set up Part 1.
    2. Is that a company controlled or sell-installed PC? Some function might be missing or restricted.
  2. Cannot install the driver properly - Please Check Notes in Set up Part 1.
  3. Bluetooth Devices Paired but Not Working properly
    1. Set up Part 2. Factory Reset / Clear Pairing History of your Bluetooth Device & Try again (Important!)
    2. Other Bluetooth Devices in environment are Bluetooth-OFF.
    3. Set up Part 3. Double check the PC Audio Settings & APP Settings. 

 

If still not working, please contact us at support@avantree.com or you could book a phone call support here.

 

Go to full product support page of [DG45]