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Optional Patch for Oasis Plus (TC500P) - Get rid of "Crackling Noise" on aptX Low Latency Headphones

This guide applied to multiple products.

Click on the product name to view this guide & find more help on the full product support page:

Categories
Optional Patch for Oasis Plus (TC500P) - Get rid of "Crackling Noise" on aptX Low Latency Headphones

This guide applies to multiple products

Go to the full support page of the related products: Oasis Plus, Sennheiser

Firmware Version:

 TC500P FS priority

Release Date:

October 19th, 2020

For Products:

Oasis Plus(TC500P)

Applicable LOT Number:

 After (including) 20D2

Changelog:

FIXED Crakling Noise issue when used with aptX Low Latency Headphones.

Disclaimer：Please contact Avantree Support BEFORE upgrading. Be aware that if you upgrade without prior consultation with Avantree technical support and the product dead due to DFU misoperation, the warranty is not covered.

Step 1: Device Firmware Upgrade (DFU) File

Please download the upgrade firmware file to your computer noting the save path. Please note you can not open this file directly, just to save and choose when you upgrade.

File: TC500P FS priority


Step 2: Enter Oaisis Plus into DFU Mode

Connect Avantree Oasis Plus to PC via a Micro USB sync & charge cable. (The usb cable coming with Oasis plus is just for charging). 

Power on, Press both  and the "AUX/OPT" switch button for 8S until all LED indicators are off. 

 

Step 3: Download & Install CSR Bluesuite to Perform DFU

For Windows PC - Please follow the steps in Step-by-Step Bluetooth Device Firmware Update (DFU) Guide with Windows PC

For Mac Computer -  Please follow the steps in Step-by-Step Device Firmware Update (DFU) Guide for macOS

 

Note: To revert to the previous version of firmware, please perform the DFU procedure again using this file TC500pBT50_APTXLLHD-first-priority 

 

Please feel free to contact support@avantree.com with any further questions about this product or the above DFU procedure.

 

Go to full product support page of [Oasis Plus, Sennheiser]
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