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  • FAQ
  • Troubleshooting
  • Volume control on the transmitter isn't working on my headpones. How to fix?

Volume control on the transmitter isn't working on my headpones. How to fix?

Click on the product name to view this guide & find more help on the full product support page:

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Volume control on the transmitter isn't working on my headpones. How to fix?

Go to the full support page of the related products: Oasis Plus

The reason why your headphones' volume is not able to be controlled by the transmitter is because they don't have the AVRCP protocol. To be able to do so, you will need to have an Avantree Orbit. Then, do the firmware upgrade here: Optional Patch for Orbit(TC580) - Fix Cannot Adjust Volume Issue with No AVRCP/Bluetooth Remote Control Headphones (V5.11).

This DFU is specially designed to solve this issue. This is the only way to have it adjust your volume.

Let's say you have an upgraded Orbit now. There is one other thing you need to do before you connect your headphones to the Orbit. You will need to connect these headphones to your phone first and increase the volume there. Otherwise it would be too low to be adjusted on the Orbit even if you've set the volume to max on the Orbit.

Go to full product support page of [Oasis Plus]
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