SHIPPING

We have warehouses located in the US, EU, Canada, and Australia; orders placed in other regions will be delivered via international shipping.

RETURNS

Free returns within 60 days of purchase date. Once we receive the item, a refund will be initiated immediately.

WARRANTY

All purchases from Avantree.com automatically comes with a 24-month warranty.

BULK DISCOUNTS

Discount prices will automatically
be reflected in the shopping cart

For same item orders:

• 5-9receive 5%   off order total
• 10-19receive 10% off order total
• 20+receive 15% off order total

Avantree Product DFU General Troubleshooting Notes

This guide applied to multiple products.

Click on the product name to view this guide & find more help on the full product support page:

Categories
Avantree Product DFU General Troubleshooting Notes

This guide applies to multiple products

Go to the full support page of the related products: Aria Pro 90P, Aria Me , Aria Me S

1. Before conducting DFU, please double check to see if the Firmware file name you use matches your Product Model Number/Name.
2. If a cable is needed to conduct the DFU, please make sure you use the gray-tipped data/charging cable instead of black-tipped charging-only cable.

3. Please make sure that the data cable is always well plugged during the DFU, to prevent the device getting stuck in the DFU mode when the cable is not connected well.
4. If the product "freezes" or "stops responding" during/after the DFU, please unplug & plug the charging cable into the product to "reset" it.
5. If it shows failed during the DFU, it might be the software is applied to a wrong product that does not match. In this case, please double check it and make sure the software matches the product model number.
6. Please do confirm with our support team at support@avantree.com before the DFU, in case there are specific limits to do the DFU, such as it is only applicable for some certain lots/batches.

Go to full product support page of [Aria Pro 90P, Aria Me , Aria Me S]
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