SHIPPING

We have warehouses located in the US, EU, Canada, and Australia; orders placed in other regions will be delivered via international shipping.

RETURNS

Free returns within 60 days of purchase date. Once we receive the item, a refund will be initiated immediately.

WARRANTY

All purchases from Avantree.com automatically comes with a 24-month warranty.

BULK DISCOUNTS

Discount prices will automatically
be reflected in the shopping cart

For same item orders:

• 5-9receive 5%   off order total
• 10-19receive 10% off order total
• 20+receive 15% off order total

Roadtrip can't be charged, Phone indicator keeps saying battery 10%, how to fix?

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Roadtrip can't be charged, Phone indicator keeps saying battery 10%, how to fix?

Go to the full support page of the related products: Roadtrip


If you feel that your battery isn't charging because the battery level indicator on your phone isn't increasing/is stuck, check the Roadtrip and see if the LED is RED. If it is RED, it is actually charging. It just doesn't show immediately on your phone. All you need to do is to turn the car kit OFF and ON again. Now your phone should reflect the new battery level.


In sum: the battery level on your phone is not accurate, use the Roadtrip's LED to guage power level.

Note: For the best charging experience, please use the included USB type C cable to charge.

Go to full product support page of [Roadtrip]