SHIPPING

We have warehouses located in the US, EU, Canada, and Australia; orders placed in other regions will be delivered via international shipping.

RETURNS

Free returns within 60 days of purchase date. Once we receive the item, a refund will be initiated immediately.

WARRANTY

All purchases from Avantree.com automatically comes with a 24-month warranty.

BULK DISCOUNTS

Discount prices will automatically
be reflected in the shopping cart

For same item orders:

• 5-9receive 5%   off order total
• 10-19receive 10% off order total
• 20+receive 15% off order total

How to Factory Reset/ Clear Pairing History of CK11

This guide applied to multiple products.

Click on the product name to view this guide & find more help on the full product support page:

Categories
How to Factory Reset/ Clear Pairing History of CK11

This guide applies to multiple products

Go to the full support page of the related products: CK11, CK11-TTN, CK11-BLU

Conducting a factory reset on the CK11 will clear all past pairing data and restore the default settings for the product. You may want to reset your CK11 if you have trouble pairing or reconnect it with your devices.

Step 1. Put the CK11 in PAIRING MODE - With the CK11 powered on, press and hold CK11-MFB-button-2 button for about 3 seconds until the LED flashes RED and BLUE.

CK11-MFB-button

Step 2: Reset the CK11 - Dudring pairing mode, press CK11-MFB-button-2 twice to reset the CK11. The LED will briefly flash PINK and beep twice before return to pairing mode, indicating that it has reset.

Related knowledge:

  1. Bluetooth device normally auto-reconnects to its LAST paired / connected device. You might need to make sure the previous used device are Bluetooth-off to avoid interference.
  2. It is important to Reset both Bluetooth sender and receiver. In case of cellphone / PC, you can turn off its Bluetooth function and turn it back on.
  3. If still not working, you can email us (support@avantree.com) 

 

Go to full product support page of [CK11, CK11-TTN, CK11-BLU]
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