HT280 No Sound / Not Working
Is your HT280 all set up but it's not working for you, no sound? Troubleshooting Tips:
· Headphone and Transmitter Base should be well Connected
1. The HT280 headphones should show a solid LIME GREEN light.
2. The HT280 has a power saving function. The transmitter and the headphones will go into standby mode if there is no audio playing for 5 minutes. The headphones will disconnect from the transmitter once they go to standby mode. At this point, you'll need to reconnect them again.
3. If the headphones are not showing a solid LIME GREEN light, follow these instructions to pair: Connect the headphones.
· Proper Audio Signal should be sent to the Transmitter (95% issues are here)
o Is your transmitter LED SOLID (Signal coming through OK) or Flashing (No Valid Signal)?
o Check Your TV settings again (Samsung TV, LG TV, Sony TV, Vizio TV…)
o For AUX / RCA connections
• Use your headphones with a wire to listen. If no sound, then there's no signal coming from that TV port
• Check that the transmitter base switch is set to AUX
o For Optical connection,
• Check that the Transmitter base is set to OPT
• Make sure your TV's HDMI ARC port is vacant/not connected.
• Unplug and plug the optical cable from transmitter
• Start your Netflix / Amazon Prime Program first before changing the TV's settings to PCM
• Contact your TV manufacturer and ask “How to change the TV setting so i can get audio signal out of my port?”
· More complicated set up? Check How to use with Sound Bar & AV Receiver Set up Guide here
- Using a Samsung Smart TV? Check this FAQ
Still not working? Unplug everything and try connecting the transmitter from scratch:
For further assistance, please contact us via support@avantree.com
