How to Factory Reset / Clear Pairing History of the Alto Headphones

Conducting a factory reset on the headphones will clear all past pairing data and restore the default settings for the product. You may want to reset your headphones if you’re have trouble pairing them with your devices.

Step 1: Turn on the Headphones.

With the headphones powered off, push the power switch to the middle to power them on. The LED will light up BLUE and if you have the voice prompt on, you will hear “Welcome to Avantree”.

Step 2: Reset the Headphones.

Press and hold the two "skip" buttons simultaneously until the LED briefly turns PINK, indicating that the headphones have reset. The headphones should then go into pairing mode and the LED will flash RED & BLUE alternately and if you have the voice prompt on, you will hear “Pairing”. You are now free to pair the headphones with any device!

Note: After reset, if you pair your headphones with your other device first (like your cell phone), you may find that it won't auto connect to its dongle. To fix this, power on the headphones, slide the power switch to 'PAIR' positon until the LED blinks RED & BLUE alternately. Put headphones and dongle together and wait, they should pair in a few seconds. The LED on the dongle will stay BLUE, and the LED on the headphones will flash BLUE once every 5 seconds. Once it's paired, they will automaticly reconncet every time you power it on.