SHIPPING

We have warehouses located in the US, EU, Canada, and Australia; orders placed in other regions will be delivered via international shipping.

RETURNS

Free returns within 60 days of purchase date. Once we receive the item, a refund will be initiated immediately.

WARRANTY

All purchases from Avantree.com automatically comes with a 24-month warranty.

BULK DISCOUNTS

Discount prices will automatically
be reflected in the shopping cart

For same item orders:

• 5-9receive 5%   off order total
• 10-19receive 10% off order total
• 20+receive 15% off order total

  • FAQ
  • Troubleshooting
  • What can I do to resolve the issue of my headsets getting disconnected from my Win11 laptop?

What can I do to resolve the issue of my headsets getting disconnected from my Win11 laptop?

This guide applied to multiple products.

Click on the product name to view this guide & find more help on the full product support page:

Categories
What can I do to resolve the issue of my headsets getting disconnected from my Win11 laptop?

This guide applies to multiple products

Go to the full support page of the related products: Alto Clair 2, Ace M10 / 130T, Reverb

In Windows 11, there is a USB Power Saving setting that is on by default. Turned it off, and the headset should be staying connected now.

Go to full product support page of [Alto Clair 2, Ace M10 / 130T, Reverb]
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