I can't adjust the volume on the headphones. How to fix?
If you cannot adjust the volume of the headpones, you can try the following:
1. Firm click the outter side of the (+/-) buttons on the headphone instead of the middle button. Do not long press or do not hold down.
2. It may take multiple quick taps of the (+/-) buttons to hear the volume change.
If still no luck, please fill this Verification Form so we can help you further.