How to Factory Reset the SP850

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Go to the full support page of the related products: SP850

Conducting a factory reset on the speaker will clear all past pairing data and restore the default settings for the product. You may want to reset the SP850 if you have trouble pairing it with your devices.

Step 1: Go to System Settings
While the SP850 is turned on, long-press the "Menu" button to go to System Settings.

Step 2: Select "Factory Reset"
Using the forward/backward buttons on either side of the play/pause button, navigate through the system settings until you see "Factory Reset". Select it by pressing the "Menu" button again and the SP850 will turn off and on again. It has now been reset to its default settings.

Related knowledge:
1. Bluetooth device normally auto-reconnects to its LAST paired / connected device. You might need to make sure the previous used device are Bluetooth-off to avoid interference.
2. It is important to Reset both Bluetooth sender and receiver. In case of cellphone / PC, you can turn off its Bluetooth function and turn it back on.
3. If still not working, you can email us (support@avantree.com) or simply show up online in our twice daily live Zoom Clinic. We will help you to fix it.

Session 1
Zoom Link - https://us02web.zoom.us/j/6557062216
Time: 10-11AM Easter Time || 2-3PM Greenish Mean Time || 3-4PM Frankfurt Time

Session 2Zoom link - https://us02web.zoom.us/j/6855732479
Time: 11AM-12PM Pacific Time || 2-3PM Eastern Time || 7-8PM Greenish Mean Time || 8-9PM Frankfurt Time

Go to full product support page of [SP850]

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