SHIPPING

We have warehouses located in the US, EU, Canada, and Australia; orders placed in other regions will be delivered via international shipping.

RETURNS

Free returns within 60 days of purchase date. Once we receive the item, a refund will be initiated immediately.

WARRANTY

All purchases from Avantree.com automatically comes with a 24-month warranty.

BULK DISCOUNTS

Discount prices will automatically
be reflected in the shopping cart

For same item orders:

• 5-9receive 5%   off order total
• 10-19receive 10% off order total
• 20+receive 15% off order total

DG59 Not Working / Not Recognized by my Gaming Consoles

This guide applied to multiple products.

Click on the product name to view this guide & find more help on the full product support page:

Categories
DG59 Not Working / Not Recognized by my Gaming Consoles

Go to the full support page of the related products: DG59M

If your DG59 is not connecting properly with your gaming console, please refer to these methods for troubleshooting.

Step 1: Make sure the Leaf (USB dongle) is properly and fully plugged into your console. 

If necessary, try to remove the rubber cover on the USB dongle and try to plug it in again. Alternatively, you can try using the dongle with the USB extension cable.

Step 2: Reboot your console

Plug the Leaf into your console and reboot. Your console may need a reboot to recognize new USB devices.

If the DG59 is still not connecting to your gaming consoles, contact support@avantree.com for additional help or a replacement. 

Go to full product support page of [DG59M]
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