User FAQs

Zoom No sound, how to use with Zoom, how to chat using Zoom, Zoom microphone not working

discord No sound, how to use with discord, how to chat using discord, discord microphone not working

teams No sound, how to use with teams, how to chat using teams, teams microphone not working

meet No sound, how to use with meet, how to chat using meet, meet microphone not working

Webex No sound, how to use with Webex, how to chat using Webex, Webex microphone not working

Do you find the Orbit's LED irritating because you're watching something in the dark?  The Orbit's LCD display automatically dims itself after 10 minutes of inactivity, making it less distracting. Unfortunately, the LED ring at the bottom of the unit...

Yes, it will fit comfortably even if you're wearing glasses.

In most scenarios, other people cannot hear your audio. However, if the volume is >80% in a relatively quiet environment, there may be some audio leakage due to the open-ear design. Usually, this is not enough for people to make out the specific words...

Yes, you can wear the Breeze while playing sports. They are light and comfortable, so they don’t weigh down your ears while you’re on the move, and they also feature a secure fit, so they won’t fall off when you’re on a jog or working out. Please note...

The Breeze uses a new chipset with embedded technology which achieves a noticeably reduced audio latency while still using the standard SBC codec. Normally SBC imparts a 220ms delay, however by decreasing the transmission bandwidth to increase speed, ...

The Pebble and the Breeze are similar in that they are both wireless open-ear earphones. The Pebble is heavier and sturdier on the ears, and are packed with more powerful features than the Breeze. See the comparison table below for more details.

In terms of sound quality and clarity, these 3 earphones are mostly the same. All 3 are open-ear earphones with similar sound signatures. The Pebble does boast the highest maximum volume of the bunch at 118db compared to the TWS116's 92db and the Resolve...

It’s possible to have both transmitters in the same room. First, setup each Shift with its respective TV like usual. Now, we have 2 transmitters being used in the same room with 2 different TVs. Both of the headphones are working and playing audio from...

  Shift: Connect multiple headphones to the same TV Comes with two headphones (supports up to 100) Comes with two transmitters (supports up to 3) Only Shift headphones can be added Switch between TVs easily with the channel switch function ...

Does the HAX05 support lossless uncompressed audio formats such as: Dolby Digital, Dolby Digital plus, Dolby TrueHD, Dolby Atmos, Dolby Dual mono, DTS, DTS HD High Resolution Audio, DTS HD Master Audio, DTS ES, DTS 96/24, DTS:X, and LPCM? If I use the...

If you use one of Avantree's 2.4Ghz wireless devices such as the Shift, Quartet, or Audiplex 2403s, you'll know that they’re capable of reducing audio lag down to as low as 30ms, and that they support up to 100 devices to connect to the same environment...

The Avantree Resolve series of earbuds are light and comfortable. Although open-ear earbuds inherently do not fit as tightly or securely as in-ear earbuds, the looser fit & lightweight build allows the Resolve to remain comfortable even after extended...

Yes, it will fit comfortably even if you're wearing glasses.

CK12, BTCK-12, Roadtrip, charging, power

Are you wondering if your Audiplex 2403s' connection is secure?  Not to worry, your privacy is protected while using the Audiplex 2403s. If someone has a dongle in range, they CANNOT connect to your system. Here are the only conditions where someone...