SHIPPING

We have warehouses located in the US, EU, Canada, and Australia; orders placed in other regions will be delivered via international shipping.

RETURNS

Free returns within 60 days of purchase date. Once we receive the item, a refund will be initiated immediately.

WARRANTY

All purchases from Avantree.com automatically comes with a 24-month warranty.

BULK DISCOUNTS

Discount prices will automatically
be reflected in the shopping cart

For same item orders:

• 5-9receive 5%   off order total
• 10-19receive 10% off order total
• 20+receive 15% off order total

One Side Sound and Volume Control Issues

Categories
One Side Sound and Volume Control Issues

This guide applies to multiple products

Go to the full support page of the related products: C171, Resolve-C


 

Note: Some in-line control features may not work on mobile phones with a Type C or Lightning port.

If you can only hear sound from one earbud or if the volume controls are malfunctioning, try these steps for troubleshooting:

  1. Check if the earbuds are completely plugged into your device. You may also want to try unplugging the earbuds from the device and plug them back in again.
  2. Try using the earbuds with other devices to see if this problem persists. If the earbuds work with other devices, then the Type C port of the initial device may be damaged.

For further support, please email us at support@avantree.com

 

Go to full product support page of [C171, Resolve-C]