SHIPPING

We have warehouses located in the US, EU, Canada, and Australia; orders placed in other regions will be delivered via international shipping.

RETURNS

Free returns within 60 days of purchase date. Once we receive the item, a refund will be initiated immediately.

WARRANTY

All purchases from Avantree.com automatically comes with a 24-month warranty.

BULK DISCOUNTS

Discount prices will automatically
be reflected in the shopping cart

For same item orders:

• 5-9receive 5%   off order total
• 10-19receive 10% off order total
• 20+receive 15% off order total

I get a replacement for the dongle, how can I connect it to the headphones?

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I get a replacement for the dongle, how can I connect it to the headphones?

Go to the full support page of the related products:


1. Plug the newly received dongle in PC, it should be flashing blue rapidly (If not the case, please refer to Factory reset the DG10). That means it's in pairing mode. 

2. Turn on the Headphones, press and hold the volume + and - buttons simultaneously for about 5 seconds until the LED turns PINK, indicating that the headphones have reset. The headphones should then go into pairing mode and the LED will alternately flashing RED & BLUE.

3. Put the 2 devices together and wait, they should be connected in a few seconds. Once connected, the LED on the dongle will turn solid blue.

Enjoy the headphones!