SHIPPING

We have warehouses located in the US, EU, Canada, and Australia; orders placed in other regions will be delivered via international shipping.

RETURNS

Free returns within 60 days of purchase date. Once we receive the item, a refund will be initiated immediately.

WARRANTY

All purchases from Avantree.com automatically comes with a 24-month warranty.

BULK DISCOUNTS

Discount prices will automatically
be reflected in the shopping cart

For same item orders:

• 5-9receive 5%   off order total
• 10-19receive 10% off order total
• 20+receive 15% off order total

  • FAQ
  • Troubleshooting
  • I've tried everything, but the Aria Pro 2 set still can't connect / reconnect, what should I do?

I've tried everything, but the Aria Pro 2 set still can't connect / reconnect, what should I do?

Click on the product name to view this guide & find more help on the full product support page:

Categories
I've tried everything, but the Aria Pro 2 set still can't connect / reconnect, what should I do?

Go to the full support page of the related products:

Normally, once the dongle and the headphone are powered ON and within the recommended range (10 meters / 30 feet, line-of-sight) they should auto-connect within 10s. If this is not the case, please follow the instructions below to factory reset both the Aria Pro 2 and DG10, then reconnect and lock the connection.

  • Step 1: Factory reset the Aria Pro 2 
  • Step 2: Factory reset the DG10 
  • Step 3: After the reset, they should both in the pairing mode. Put them together and wait, they should be connected in a few seconds. Once connected, the LED on the dongle will turn solid blue.

Enjoy the headphones!

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