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All purchases from Avantree.com automatically comes with a 24-month warranty.

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How to Factory Reset/Clear Paring History of HT5009

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How to Factory Reset/Clear Paring History of HT5009

Go to the full support page of the related products: HT5009


The transmitter and the headphones in HT5009 set are pre-paired and LOCKED with each other. The factory reset function will clear the pairing history with other devices, but the original set still remains paired and locked. 

Factory Reset the Oasis Plus Transmitter

Power ON. Press and hold the "+" and the "-" buttons together for 7 seconds. Please do NOT release the buttons until you hear a “Pairing history cleared” voice prompt - an indication of successful reset. 

Once this is done, the Oasis Plus will re-enter pairing mode, as indicated by the "TX" LED indicator flashing GREEN & WHITE.

Turn the transmitter OFF. 

 

Factory Reset the AS9S Headphones

After turning on, press and hold both “+” and “-” for 10 seconds until the red and blue LEDs are BOTH on for 2 seconds (looks PINK) - now all the paired history of the headphones is cleared. It then enters pairing mode automatically with the LED flashing alternately red and blue. 

AS9S on press n hold as9s

Turn the headphone OFF.

Then turn both the transmitter and the headphone on. Wait for a few seconds They should automatically reconnected.  

Related knowledge:

1. Bluetooth device normally auto-reconnects to its LAST paired / connected device. You might need to make sure the previous used device are Bluetooth-off to avoid interference.

2. It is important to Reset both Bluetooth sender and receiver. In case of cellphone / PC, you can turn off its Bluetooth function and turn it back on.

3. If still not working, you can email us (support@avantree.com). We will help you to fix it. 

Go to full product support page of [HT5009 ]