Troubleshooting

Categories

No Sound on Windows when Using Windows' Built-in Bluetooth (No Adapter)

This Troubleshooting is for Connecting a Bluetooth device DIRECTLY to your Windows Computer's Built-in Bluetooth.The Built-in Bluetooth of some old PCs might not work, or not work well, thus, you may not be able to use the direct Bluetooth connection...

How to Factory Reset BANG OLUFSEN Headphones

Factory Reset your BANG OLUFSEN Headphones Beoplay H95: 1. Fully charge the Beoplay H9 2. Switch on Beoplay H9 3. Reset Beoplay H9 Move the switch to the top position (Bluetooth icon) and hold the switch for around 8 seconds. When the indicator...

I Hear Cracking / Popping / Clicking / Static / Humming Noise From My Headphones. What do I do?

noise, popping, crackling, static, as90. aria

DG60 - Microphone Not Working/ Can't talk

dg60, mic not work, can't switch to call mode

Airpods Reconnection Issue to Avantree Transmitter, Why and How to fix?

Turn off all other Bluetooth Devices previously paired with Airpods

One Side Has No Sound. How to Fix it?

one side, one side sound, fix one side sound

DG80 - Microphone Not Working/ Can't talk

dg80, mic not work, can't talk

DG60/DG80/Leaf Can't adjust volume from PC

volume, can't adjust the volume, dg60,dg80, leaf,dg50,adjust the volume

Leaf(DG50) - Can't get sound/ No sound

leaf, dg50,sound,no sound, can't get sound

Leaf(DG50) - Microphone Not Working/ Can't talk

leaf,dg50,mic,mic not work,microphone not work

Why does my charging dock's LED stay orange and never turn green(Before T22B1)?

ht6190, opera, charging, indicator, orange, green

The C519M Headphones Can't Connect to the Transmitter, what should I do?

c519m,reconnect, not reconect,connected

Audio Cuts Out Intermittently, Choppy. How to fix?

If you experience audio cuts when using TWS116 with TV, we recommend you use with a Bluetooth transmitter to enjoy a longer working range, here are some recommendations: https://avantree.com/wireless-adapters/bluetooth-transmitters-for-tv If our suggestions are accepted, please kindly contact support@avantree.com for a COUPON to make an order for the Bluetooth transmitter. If not, please go through this guide to troubleshoot: How to fix audio cuts?

Microphone Not Working/ Others Can't Hear Me. How to fix?

c519m,mic, mic not working

One Side Sound / Louder. How to Fix it?

one side sound, one side only, NB16, HT4186, HT5006, HT41866, one side louder

Avantree Product DFU General Troubleshooting Notes

DFU General Troubleshooting

Optional Patch for Orbit(TC580) - Fix "Crackling Noise" on aptX Low Latency Headphones

tc580, orbit, noise, cracking, aptX LL

Nobody can hear me. Why isn’t the microphone picking up any sound?

Microphone, ht8090t, sound

I’ve tried everything, but the HT8090T set still can’t connect/reconnect, what should I do?

connect, lock, pair, ht8090t, aria 8090t, as90t, dg80