For compatible Auracast hearing aids and other Auracast receivers.
Choose Auracast →STEP 01
Choose Your Listening Path
Select the device you want to hear through. Auracast hearing aids are recommended.TASKSelect your listening device.
SELECTED
IF NOTCheck whether your hearing aids support Auracast; otherwise use Bluetooth.
STEP 02
Connect Auracast Hearing Aids
Start the Voyager HA broadcast, then join it from your hearing-aid app or a compatible Android phone’s Auracast Assistant.TASKConnect your Auracast hearing aids.
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Turn on Auracast
Slide the switch to Auracast. The screen shows Hearing aids, then Broadcasting.
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Join Avantree
In your hearing-aid app or a compatible Android phone’s Auracast Assistant—such as Google Pixel 8, Samsung Galaxy S24, or later—refresh broadcasts and select Avantree.
Choose your hearing-aid brand⌄
DONEYour hearing aids have joined Avantree.
IF NOTOpen “Cannot find the Avantree broadcast” in Quick Help.
STEP 02
Connect One Bluetooth Headphone
Pair one pair of Bluetooth headphones or earbuds with Voyager HA.TASKConnect one Bluetooth listening device.
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Put the headphones in pairing mode
The indicator should flash rapidly. Turn off Bluetooth on nearby phones or computers first.
Headphone pairing helpChoose brand
AirPods / AirPods Pro
Check the back of your case.
AirPods Max
Press and hold the noise control button for about 5 seconds.
Ready when: the status light flashes white.
Bose
- Turn on the headphones or open the earbud case.
- Hold the Bluetooth or power button until the light flashes blue or you hear “Ready to connect.”
Ready when: the light flashes blue or the voice prompt confirms pairing.
Beats
- Turn on the headphones.
- Hold the system or power button until the indicator flashes.
Ready when: the indicator flashes for pairing.
Sony
- With the headphones off, hold the power button for about 5 seconds.
- For Sony earbuds, use the case or touch-sensor pairing command for your exact model.
Ready when: the light flashes blue or you hear “Bluetooth pairing.”
Samsung Galaxy Buds
- Place both earbuds in the case, close it for 5–6 seconds, then open it.
- If pairing does not start, wear both earbuds and touch both touchpads until you hear the pairing sound.
Ready when: the earbuds announce pairing or show their pairing pattern.
JBL
- Hold the Bluetooth or power button until the indicator flashes rapidly.
- If JBL reconnects to a phone, turn that phone Bluetooth off and try again.
Ready when: the indicator flashes rapidly.
Other headphones
- Hold the power, Bluetooth, or main button until the light flashes rapidly.
- Check the headphone manual for the exact command if the light does not change.
Ready when: the headphones show their documented pairing pattern.
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Start Voyager HA search
Slide the switch to ON / Bluetooth. If Searching does not appear, hold the middle button for 2 seconds.
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Select your headphones
Use + or − to highlight the name, then press the middle button once.
DONEVoyager HA shows Connected.
IF NOTRestart pairing mode, then restart the Voyager HA search.
STEP 03
Connect Audio and Check Sound
Complete either listening path by connecting the audio source and setting a comfortable volume.TASKPlay and check the audio.
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Connect the audio source
Plug Voyager HA fully into the source’s 3.5 mm AUDIO OUT jack and start playback.
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Adjust the volume
Start low. Raise source volume first, then Voyager HA, then hearing aids or headphones.
DONEAudio is clear and at a comfortable level.
IF NOTOpen “No sound from Voyager HA” in Quick Help.
QUICK HELP
Fix the common problems
01Can't Join the Avantree Broadcast
- Confirm Voyager HA shows Broadcasting / Hearing aids.
- Open the hearing-aid app’s Auracast or Broadcast section—not the phone’s normal Bluetooth menu.
- Stop phone calls, music, or another active connection that may take over the hearing aids.
- Refresh the broadcast list, select Avantree, then start the source audio.
DONEAvantree appears, the hearing aids join, and audio plays.
02Low Volume
- Start playback and raise the volume on the audio source.
- Press + on Voyager HA to raise its output volume.
- Raise the hearing-aid volume. Some hearing aids require you to adjust the streaming volume in their companion app.
DONEThe listening volume is comfortable.
03Hearing Aids Stutter or Work Intermittently
- Temporarily turn off Bluetooth on phones, tablets, computers, and other devices previously paired with your hearing aids.
- Keep the audio source playing and make sure the 3.5 mm plug is fully connected.
- Put the hearing aids in their charging case for a few seconds, take them out, then rejoin the Avantree broadcast.
- Move closer to Voyager HA and test again. If needed, restart Voyager HA and the hearing aids.
DONEAudio plays continuously without stuttering or dropouts.
FIRMWARE UPDATE
Update Voyager HA
Update only if Avantree Support tells you to, or this guide sends you here.
- Download the Avantree Updater.
- Connect Voyager HA directly. Use a USB data cable—not a charge-only cable.
- Run the update. Follow the updater and keep Voyager HA connected until it confirms completion.
DONERestart Voyager HA after the update.
RENAME & ENCRYPT
Customize the Auracast broadcast
Use Avantree Firmware Updater to change the Voyager HA broadcast name or protect it with a passcode.
Rename the broadcast
In the updater, open Advanced, edit Broadcast Name, then select Click to apply settings.
Encrypt the broadcast
In Advanced, choose Encrypted (User-defined), enter a passcode, then select Click to apply settings.