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Interactive user guide

Voyager Setup Guide

Connect one Bluetooth headphone to any 3.5 mm audio source.

Recommended setup: Bluetooth
1

Step 01

Choose Your Listening Path

Start with Bluetooth unless your listening device specifically supports Auracast.

TASKChoose the mode that matches your listening device.

Optional

Auracast receivers

For compatible Auracast headphones, speakers, hearing aids, or receivers.

DONEYou have selected the setup path for your listening device.

IF NOTUse Bluetooth for standard headphones or earbuds. Choose Auracast only when the receiver supports Auracast / LE Audio.

Fix the common problems

01 Headphones do not appear
  1. Confirm Voyager is in Bluetooth mode, not Auracast mode.
  2. Put the headphones in pairing mode, not only powered on.
  3. Turn off Bluetooth on devices previously paired with the headphones.
  4. Hold Voyager’s middle button for 2 seconds to search again.
  5. DONEThe headphone name appears and can be selected.
02 No sound after connecting
  1. Push the 3.5 mm plug fully into the source audio-out or headphone jack.
  2. Start playback and raise volume at the source first.
  3. Then raise Voyager volume and headphone volume.
  4. Try another known-working 3.5 mm source.
  5. DONEClear audio plays through the listening device.
03 Cannot join the Auracast broadcast
  1. Verify the receiver supports Auracast / LE Audio.
  2. Stop calls or media already streaming to the receiver.
  3. Confirm Voyager is in Auracast mode and shows Broadcasting.
  4. Double-press the middle button to match Standard or Hearing aids, then use Find and Join Broadcast.
  5. DONEThe receiver joins Voyager and plays audio.
04 Power or charging questions
  1. Connect Voyager to a 5 V USB power source with the USB-C cable.
  2. Check that both cable ends are fully inserted.
  3. Allow about 2 hours for a full charge.
  4. Watch: charge the Avantree Voyager.

  5. DONEVoyager powers on or shows that it is charging.
More Quick Fixes

Firmware update

Update Voyager

  1. Download the Firmware Update Tool on a Windows/Mac computer.

  2. Connect Voyager to your computer with a USB data cable.

    Firmware update cable: Use the USB data cable for the firmware update. Do not use an AUX cable or a charge-only cable.

  3. Open the Firmware Update Tool.

    Follow the on-screen instructions.

    Keep Voyager connected until it says Complete.

After updating: reset Voyager.