2-5 business days. Free returns within 60 days with a prepaid label upon request.
Neckband Bluetooth 5.0 Earbuds, Clear Dialogues and Enhanced Bass modes, 20 hours battery, extremely lightweight
Free Shipping and Returns
2-5 business days. Free returns within 60 days with a prepaid label upon request.
• Bluetooth version: 5.0
• Supported profiles: A2DP, AVRCP, HFP, HSP
• Audio codecs: FS, SBC
• Operation range: Class ‖, 10m/33ft
• Frequency range: 20Hz-20kHz
• Charging port: Type C
• Battery capacity: 3.7V, 310mA
• Charging time: 2.5 hours
• Working time: 20 hours
• Size:44cm X 13cm
• Net Weight:57g
• Avantree Wireless Headphones NB18
• 3 Ear tips (L, M, S) Ear Hooks (M)
• Type C charging cable (50CM / 2FT)
• User guide
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I have not received the product yet. It’s been over 20 days now, and the shipper Avantree use to deliver the product (Purolator) has not yet determined why they can’t deliver my package to the address I gave them even though they have the right package and right address!! …. I’ve sent an email to Avantree to follow up with Purolator a couple of days ago but the response I got from Avantree was about the process of cancelling the order! … I’m still following up with Purolator to get my package but I will not think of making any more purchases from Avantree if they keep using the same shipper.
This is the 4th pair of NB18 earbuds that I or my mother has purchased for her use. It's the only way she can hear the TV due to her profound hearing loss. Headphones are always too large for her and we had to purchase extra small tips for the earbuds. The first pair was replaced under warranty after the volume control failed. At that time, we were assured that the volume problem had been fixed and the replacement would have no such issues. The 3rd pair was purchased as a spare, but she alternated weeks using #2 and #3 so that she would always have a backup ready to go. She marked them so that she definitely knows which is which. She recently had to travel to another city to stay with me after a hospitalization. We only brought the #2 pair, which failed with the same volume issue. So we had to order pair #4. Now she is trying to avoid adjusting the volume because she is afraid they will fail like the first two have. I believe she had pair #2 for about 19 months. They were used on average for about 3 hours per day every other week. Since they were a replacement, I suppose we got our money’s worth - if you can only expect them to last as long (or less!) than the warranty does. She uses the Avantree Oasis Plus transmitter, and I purchased one for my home also. I mostly use mine to receive, but use it to transmit when she visits here. They have both been very reliable and I can recommend the Oasis Plus. The NB18 earbuds are the perfect solution for her, and work flawlessly, until they don’t. Paired with the Oasis Plus there is absolutely no lag. When the volume control fails, the volume level she had set during the last use is drastically changed and the buttons don't work at all. The volume buttons are needed for a factory reset, so that isn't a possible solution. If you buy them, don’t count on them lasting for years. If you are lucky, they will break during the 2 year warranty period. Avantree does have exceptional customer service and will make good on their warranty.
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