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Free returns within 60 days of purchase date. Once we receive the item, a refund will be initiated immediately.
BULK DISCOUNTS
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For same item orders:
• 5-9receive 5% off order total
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• 20+receive 15% off order total
Wireless Connectivity - 2.4G/RF
Frequency Response - 20Hz-20KHz
Products Bar Code - 69456249 02702
The HT380 wirelessly streams the audio from your TV to your headphones, allowing you to watch without disturbing anyone around you.
Extended range, no audio lag and adjustable L/R balance. Even works with your own wired earbuds/headset or hearing aids.
No more delay
Extended work range
Three sound mode
Volume boost
Work with all tvs
Replaceable battery
Avantree HT380 uses 2.4 GHz wireless technology which reduces streaming delay and ensures your audio is in perfect synchronization with the video from your TV. Enjoy watching your favorite TV programs without any audio delay or lip sync error.
HT380 allowing you to add additional neck-loop receivers, so you and another friend/family member can watch TV together. The transmitter dock can simultaneously support up to 100 neck-loop receivers - so feel free to add even more!
The neck-loop receivers should be original HT380 neck-loop receivers; they are available from Avantree.com and Amazon.
Experience wireless freedom around the house! The HT380 can reach up to an impressive range of 100ft/30m.
NOTE: Operating range can be affected by physical obstructions and wireless interference.
Have a favorite pair of headphones? No problem - the standard 3.5mm audio jack enables you to use the HT380 with any wired earbuds/headphones.
Enhance and emphasize the most important parts of the audio in your favorite TV programs. Choose from 3 different equalizer presets: Treble Mode to emphasize speech in dialogue-driven programs, Bass Mode for programs with special effects or Balanced Mode for an unbiased listening experience. Simply press the MODE button to choose the audio enhancement best-suited to what you're watching.
Suitable for anyone with asymmetric hearing - easily adjust the left and right balance to equalize the volume between both channels. Also has independant volume control allowing you to freely adjust the sound level without worrying about disturbing others around you.
Avantree HT380 can work with your TV, whether it's brand new or an older, dated model. It's universally compatible with any TV that has optical, AUX/3.5mm or RCA audio output ports.
So...your TV doesn't have any suitable audio ports or they're just too hard to reach? Not to worry! The HT380 even supports a mic input - this means if your TV audio ports are inaccessible or unavailable, the HT380 can still pick up the audio from the TV's external speakers and stream it to your headphones.
Hear the conversations around you or keep an ear out for the doorbell or a phone call. One-click turns on the Ambient mode so you can hear your environment without taking your headphones off.
The HT380 receiver has a built-in audio induction loop which works with all telecoil (T-coil) hearing aids. If your hearing aids have an internal T-coil, then you don't need to use the wired earbuds - just hang the receiver around your neck and the audio will stream to your hearing aids.
The included spare battery can be independently charged on the transmitter battery dock - ready for use if your receiver battery runs low. After each use, the receiver itself is conveniently charged by docking it onto the transmitter.
If you have something plugged into the HDMI port on your TV, please check and see if the port you're using is a HDMI ARC port. For most TVs, when something is plugged into the ARC port, its other audio output ports will automatically be muted. Please switch to another HDMI port.
IF you have a sound bar or AVR that's using ARC, please consider switching to Digital Optical instead.
All set up but can't hear anything through your earphones?
Please follow the troubleshooting steps below:
Step 1: Check the LED indicator on your earphones (receiver) and the LED indicator labeled "TRANSMIT" on the transmitter dock. Are they SOLID GREEN and not flashing?
Step 2: Has the transmitter dock been properly connected to your TV / AV Receiver? Double check with the articles below.
Step 3: Unplug from your TV, and plug it back in.
If you're using Optical Digital connection with your TV, please unplug the optical cable from your TV, and then plug it back in again. This will often make the TV recalibrate its signal format and should get it working.
Step 4: IF your answers have all been YES so far yet there's no sound, it's time to call your TV manufacturer! Not sure what to ask them? Don't worry, we've got your back! please see below:
If you're using Digital Optical connection: How can I adjust my TV's audio output to PCM?
If you're using AUX (3.5mm) connection: How can I make the TV audio come out through headphones?
If you're using RCA (red/white) connection: How can I set my audio out to "external speakers?"
If you're still encountering issues, please email us at support@avantree.com, we'll have someone assist you as soon as possible.
Still need help? Please email us at support@avantree.com
Back to TopTelevision, AV Receiver, Non-Bluetooth Laptop/Computer
Step 1: Connect the transmitter dock to a power source using the power cable we provided.
The transmitter dock will automatically power on, and the LED indicator labeled "TRANSMIT" on the front of the transmitter dock will start flashing GREEN.
Step 2: Turn on the neck-loop receiver by sliding its power switch to "ON" position.
The LED indicator on the receiver will start flashing GREEN. Give it a few seconds, it'll automatically connect with the transmitter dock. The same LED indicator will turn SOLID GREEN once they've successfully connected.
Step 3: Plug the earphones into the neck-loop receiver.
Step 4: Connecting to TV.
The HT380 supports Digital Optical, Auxiliary (3.5mm,) RCA (RED/WHITE.) Please check and see which one your TV supports; any ONE of the three will work. If your TV does not support any of the three, please go with Option D - External Microphone.
Now you should be good to go! If not, please feel free to email us at support@avantree.com, we'll have someone assist you with your set up.
While the HT380 CAN be used with most AV Receiver, please DO NOT PLUG THE HT380 INTO ANY OF THE RED / WHITE PORTS ON THE BACK OF A RECEIVER! This may permanently damage the product.
Step 1: Connect the transmitter dock to a power source using the power cable we provided.
The transmitter dock will automatically power on, and the LED indicator labeled "TRANSMIT" on the front of the transmitter dock will start flashing GREEN.
Step 2: Turn on the neck-loop receiver by sliding its power switch to "ON" position.
The LED indicator on the receiver will start flashing GREEN. Give it a few seconds, it'll automatically connect with the transmitter dock. The same LED inidicator will turn SOLID GREEN once they've successfully connected.
Step 3: Connecting to AV Receiver.
There are 2 ways to connect the HT380 to your AV Receiver: DIGITAL OPTICAL OUT, or PHONES.
And now you're good to go!
For more questions, please send us an email at support@avantree.com, we'll have someone assist you as soon as possible.
Still need help? Please email us at support@avantree.com
Back to TopHearing audio through the TV speaker AND the headphones at the same time
If you'd like to get sound on both your TV speakers AND headphones at the same time, it DEPENDS on whether the TV is able to support getting sound out to two sources simultaneously. It is NOT related to the transmitter. The transmitter receieves the sound from your TV's output and streams it over to your Bluetooth headphones or speakers.
However, if you connect the transmitter to your TV via OPTICAL port and you can see the following options under the SOUND OUTPUT settings on your TV...
You can actually get sound simultaneously! Follow these steps:
If your TV doesn't support simultaneous output to both the TV speakers and headphones, here are some alternative methods you can consider:
For Audio Transmitter Users:
Solution 1: Connect the Transmitter to a TV box / AV Receiver instead
If you have a TV box (DirecTV, Xfinity, Bluray Player, etc.), you should be able to find audio output ports on the back of them. Try to connect the Avantree transmitter directly here instead of the TV. This method essentially allows you to "go around" the TV's built-in speakers.
Con: will not work on streaming apps if you have a Smart TV or streaming device
For all users:
Solution 2: For users with TV Sondbar / AV Receiver
2.1 Use Transmitters with Passthrough Function
If you have a Soundbar or Stereo Receiver, check your transmitter to see if it supports passthrough. If not, you can return your current product and consider purchasing one of these: Orbit, Oasis Plus, Opera, Medley 6018, HT5009, HT5006, Duet, or Quartet.
Our industry leading "Passthrough" function allows you to put the transmitter/base between a TV and an external speaker and have audio come out from both devices AT THE SAME TIME.
2.2 Use Audio splitter/extractor
Still need help? Please email us at support@avantree.com
Back to TopThe HT380 supports "Ambient" Mode. The Ambient Mode basically acts like a hearing aid - it allows the user to hear his/her surroundings through the earphone or the receiver's built-in microphone.
To activate this feature, please follow the steps below.
Step 1: Make sure that the earphones (neck-loop receiver) is turned ON.
Flip the power switch on the receiver to "ON" position. The LED indicator on the receiver will either start flashing GREEN (if the transmitter dock is OFF) or turn SOLID GREEN (if the transmitter dock is ON.)
Step 2: Press the Ambient Button on the receiver.
You'll hear 2 "beeps" through the earphones, and the LED indicator on the receiver will turn SOLID RED.
And now you're good to go! If you'd like to switch back to regular mode, simply press the Ambient Button again.
If you encounter any issue doing this, please send us an email at support@avantree.com.
Still need help? Please email us at support@avantree.com
Back to TopStep 1: Make sure the Receiver are OFF. UNPLUG the Transmitter Dock from power.
Step 2: Turn ON the Neck-Loop Receiver.
Step 3: Get the Receiver into Pairing Mode.
Press & Hold the big grey Ambient button for a 5 seconds until the LED indicator starts flashing GREEN rapidly.
Step 4: Plug the Transmitter dock to power and give it a few seconds. It will auto connect to the Receiver. Turn on your TV and play the sound.
Once connected, the LED indicator on the receiver will turn SOLID GREEN.
Please send us an email at support@avantree.com if you have any questions.
Still need help? Please email us at support@avantree.com
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